Some of the OEM agents throw the internal errors in OEM alerts:
From: oracle Sent: Tuesday, 14 February 2017 6:08 PM To: Subject: EM Event: Critical:racnode1:3872 - Internal error detected: java.lang.IllegalStateException:oracle.sysman.gcagent.target.interaction.execution.ConfigStateMgr:827. ... .. .
Error messages from agent log file:
2017-02-14 18:07:32,288 [265:GC.Executor.6 (host:racmode1:host_storage) (host:racnode1:host_storage:storage_reporting_data)] ERROR - null javax.xml.bind.UnmarshalException - with linked exception: [org.xml.sax.SAXParseException: <Line 1, Column 9207>: XML-20221: (Fatal Error) Invalid char in text.]
Workaround:
1) Remove <agent_inst>/sysman/emd/state/configstate/host/racnode1/storage_*.xml files. 2) Restart the agent. This will restart the collection of the storage data. As these data are collected every 24 hours, please wait for at least 24 hours to check the report. You can also run the collection manually: $ emctl status agent scheduler | grep host | grep -i storage 2017-02-16 18:25:52.117 : host:racnode1:host_storage 2017-02-16 18:34:37.318 : host:racnode1:HostStorageSupport $ emctl control agent runCollection racnode1:host host_storage Oracle Enterprise Manager Cloud Control 12c Release 5 Copyright (c) 1996, 2015 Oracle Corporation. All rights reserved. --------------------------------------------------------------- EMD runCollection completed successfully $ emctl control agent runCollection racnode1:host HostStorageSupport Oracle Enterprise Manager Cloud Control 12c Release 5 Copyright (c) 1996, 2015 Oracle Corporation. All rights reserved. --------------------------------------------------------------- EMD runCollection completed successfully
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